Common
Questions.

Browse the shop at alphaplus-labs.ca/shop, add items to your cart, and complete the order form. You'll receive payment instructions by email. Once your e-transfer is received, your order ships within 1–2 business days.

Interac e-transfer only. No credit cards, no crypto, no cash. After submitting your order you'll receive e-transfer payment instructions by email. Your order is confirmed once payment is received.

You can modify or cancel your order before payment is sent. Once payment is received and your order enters processing, we are unable to make changes. Contact us immediately at [email protected] if you need to make a change.

No minimum order. You can order a single vial or a full stack — whatever your research requires.

Orders ship within 1–2 business days from Burnaby, BC via Canada Post tracked shipping. Delivery typically takes 2–5 business days across Canada depending on your location. You'll receive a tracking number by email once your order ships.

Currently we ship within Canada only. All orders are shipped domestically from Burnaby, BC.

Yes. All orders ship in plain, unbranded packaging with no indication of contents on the outside. Return address does not reference ALPHA+ Labs.

Contact us within 48 hours of the expected delivery date at [email protected] with your order number and photos of any damage. We'll assess on a case by case basis and work to make it right.

Every batch is independently tested by third-party laboratories including Janoshik and Testides — North America's leading peptide testing labs. Certificates of Analysis are available on our lab results page. All compounds test at 99%+ purity before they ship.

Bacteriostatic water (BAC water) is sterile water preserved with 0.9% benzyl alcohol. It's used to reconstitute lyophilized (freeze-dried) peptide powder into a solution. Yes — BAC water is required for every peptide vial to reconstitute the lyophilized powder. We sell it in 10mL, 20mL, and 30mL. It's included free with all kits — add it separately if ordering individual compounds.

Lyophilized (dry) peptides should be stored in a cool, dark place or refrigerated. Once reconstituted with BAC water, keep them refrigerated at 2–8°C and use within 4–6 weeks. Avoid repeated freeze-thaw cycles and exposure to direct light.

The ALPHA+ Labs catalog is designed as a complementary lineup. Many compounds are researched together — for example, Retatrutide with MOTS-c for metabolic protocols, or BPC-157+TB-500 with GHK-Cu for recovery and regeneration. See our Research Guide for detailed compound information.

Research peptides occupy a regulatory grey area in Canada. They are not controlled substances under the Controlled Drugs and Substances Act. They are sold strictly for research purposes and are not approved by Health Canada for human use. By purchasing, you confirm you understand the intended research use of these compounds.

Purchases are open to adults 18 years of age or older in Canada. By completing an order you confirm you are 18+ and that the compounds will be used for lawful research purposes only.

No. ALPHA+ Labs does not provide medical advice, dosing guidance, or treatment recommendations. Our Research Guide and Dosing Calculator are provided for informational and reference purposes only. Always consult a licensed healthcare professional.